Frequently Asked Questions
Answers to the questions business owners ask most. Search by keyword or browse by category.
Showing 34 questions
Foundation is $399 setup, Growth is $799 setup, and Authority is $1,199 setup. These are one-time fees paid at the start of your project.
Foundation is $99/month, Growth is $179/month, and Authority is $399/month. Monthly fees cover hosting, maintenance, updates, and ongoing services included in your package.
We work on monthly agreements. You can cancel with notice. We believe in earning your business every month, not locking you in.
The listed prices are starting points. Final pricing may vary based on scope, integrations, complexity, and customization. We always provide a clear quote before any work begins.
Yes. If your needs don't fit neatly into a package, we provide a custom quote based on your specific requirements. Use the pricing calculator or book a consultation for a tailored estimate.
Yes. You own your website and all its content. We handle hosting and maintenance as part of your monthly plan, but the site and its content are entirely yours.
Each package includes a set number of revision rounds during the design phase. Additional revisions are available at an hourly rate.
Absolutely. Additional pages are $129 each and can be added at any time.
Hosting keeps your site online and accessible. Maintenance includes security updates, backups, and minor content changes. The extent of monthly updates varies by package.
Yes. Every website we build is mobile-responsive by default, meaning it looks and functions perfectly on phones, tablets, and desktops.
SEO is a long-term strategy. Initial improvements may appear in 1–3 months, with meaningful results typically showing in 3–6 months. We set realistic expectations from the start.
No ethical SEO provider can guarantee specific rankings. We implement proven best practices that improve your visibility over time, but search rankings depend on many factors including competition.
The initial setup is foundational, but SEO works best with ongoing optimization. Our Growth and Authority packages include continued SEO improvements.
General SEO focuses on ranking for broad keywords. Local SEO focuses on appearing in location-based searches and Google's local map pack, which is critical for businesses serving specific geographic areas.
Management fees cover our strategy, setup, and ongoing optimization work. Ad spend is the budget paid directly to the advertising platform (Facebook, Google, etc.) to show your ads. They are separate costs.
We recommend a minimum ad spend based on your goals and industry. We'll discuss realistic budgets during your consultation. Starting management fee is $500/month minimum.
We manage campaigns across major social media platforms including Facebook, Instagram, and others based on where your audience is most active.
Creative can be client-provided or created by our team. Creative production is priced separately.
Recurring e-commerce fees total $459/month ($399 Authority website + $60 store maintenance). Payment processing fees are set by your payment provider and are separate.
Store maintenance ($60/month) includes platform updates, security patches, and minor product updates. It does not include adding large numbers of new products or major design changes.
Yes. We can migrate products, customers, and order history from most major e-commerce platforms.
Product photography is available as an add-on. We can also optimize your existing product images for web.
Yes. Each plan includes a specific number of minutes per month. No plan is unlimited. The High-Volume plan charges $0.50 per additional minute over 1,500.
For the High-Volume plan, additional minutes are $0.50 each. For other plans, we'll contact you to discuss upgrading if you consistently exceed your limit.
Messages are delivered via email and/or SMS, depending on your preference. VIP and High-Volume plans include detailed call notes.
Yes. Appointment scheduling is included in Premium, VIP, and High-Volume plans.
Yes. The system sends automatic notifications via email and/or SMS for every new booking, cancellation, and reschedule.
Yes. You can configure whether customers can self-reschedule or cancel, or whether all changes require your approval.
Yes. We integrate with your existing calendar to prevent double-booking and keep your schedule in sync.
Ongoing subscription to the booking platform may apply separately from the setup fee. We'll clarify all costs during your consultation.
We set up and configure your CRM, connect it to your lead sources, create your pipeline and automation, and provide training guidance. CRM platform subscription fees are separate.
Each package includes a set amount of monthly updates. Foundation includes basic updates, Growth includes expanded updates, and Authority includes more extensive updates. Major changes are quoted separately.
Support is included in your monthly plan. Authority package includes priority support. You can reach us through your preferred channel for any questions or changes.
We offer a wide range of add-on services and custom quotes. Book a consultation and we'll build a plan tailored to your needs.
Still have questions?
Book a consultation and we'll answer everything in person.